Tipster

Lead Designer • UI/UX • Product

Product Purpose

Devise a product that makes relevant & reliable public safety information easily accessible

Problem

When it comes to you & your loved ones' immediate safety, it's hard to find official information quickly. In the era of the internet, information about public resources, services, and what's happening in your community is spread over many platforms. As a result, it has become increasingly difficult to stop the spread of misinformation and find news that isn't politicized.

Project Focus

Feature Elicitation

Brand Identity

Business Goals

Define MVP

Product Release Goals

Deliverables

  • Competitive Analysis
  • Lean Canvas
  • Value Propositions
  • Vision Statement
  • Product Release Goals

Approach

Business Research

Facilitate design discussions and ideation sessions to build a solid understanding of my client's goals and generate a broad set of concepts and potential solutions

Lean Canvas & Value Propositions

I always advocate to begin with a Lean Canvas. It helps breakdown what the problem is and flesh out how to solve it.

Value propositions take the Lean Canvas, the Why & the How, and begin to funnel it into a What, a product.

User Research

"Public Safety at Your Fingertips"

User Interviews
User Stories
Personas

Vision Statement

"Public Safety at Your Fingertips"

Market Research & Competitive Analysis

Researching existing services and products is essential to determining our product idea is unique, will stand out from the crowd, and does what competitors do or don't do - either way, it does it better

Feature Elicitation

This is when I sit down with my clients and begin brainstorming what we want to do with the product.

After reviewing the competitive analysis, we determine features we want, how we want to implement them, and decide what's feasible for the MVP vs future releases

Product Roadmap

I work with my client to find the best strategies for their business's goals; offering a professional opinion to optimize development, release, & adoption

UI/UX Purpose

Design a complete mobile experience that supplies quick access to resources & real-time public safety information

Tasks

  • Display tweets from official Public Safety Departments (PSDs) as our own feed of real time information
  • Determine structure of resource database
  • Incorporate access to large database of resources, while making it easily navigable & engaging
  • Design with accountability for potential future features

Project Focus

User Interface Design

Style Guide

Requirements Elicitation

User Experience Design

Interaction Design

Deliverables

  • Wireframes
  • High Fidelity Mockups
  • Interactive Prototypes
  • Style Guide
  • User Flow Diagram
  • System Requirements Specification Document (SRS)

Approach

Information Architecture

Defining use cases for the system is an excellent way to determine essential features & functions. Aligning the specific flows for users across the various service offerings for viewing the PSD Feed, Resources, and more

Rapid Prototyping

I like to sketch design concepts  on my iPad or white board  in the initial design workshops.
I advocate for user testing as early as this stage -- early feedback from users is priceless. Since my client for this project chose to not perform user testing at this time, the next stage was to create wireframes, which I did in Adobe Xd

Sketching

I like to sketch design concepts  on my iPad or white board  in the initial design workshops.
I advocate for user testing as early as this stage -- early feedback from users is priceless. Since my client for this project chose to not perform user testing at this time, the next stage was to create wireframes, which I did in Adobe Xd

User Flow Diagrams

Defining use cases for the system is an excellent way to determine essential features & functions. Aligning the specific flows for users across the various service offerings for viewing the PSD Feed, Resources, and more

Solution

Tips & Resources

Tipster has an ever-growing database of tips and resources regarding public safety. These public safety Topics are organized into 6 categories

Tipster's Topics provide helpful information & tips on at your fingertips. With quick access to both national and local resources - so they're always relevant.

Public Safety Feed

Tipster's Public Safety Feed provides live access to live updates about your community directly from official public safety departments.

Easily contact these departments with tips or concerns.

Request your Area

Tipster is currently available in a limited amount of cities. Request your city and be notified when Tipster becomes available

Community Feed

Tipster will soon be social! Potential use cases for the community feed are endless, yet require careful consideration as to refrain from being misused

Requirements Elicitation

Defining the requirements for the system provides clear and concise communication between: designer, front end, back end, and project management. These are a few pages from the document

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