SendGrid Bounce Wizard

Lead Designer • UI/UX • Web

UI/UX Purpose

Design a web-based system with a simple GUI to help manage the database

Problem

SendGrid has a database of 250+ bounce rules essential to the smooth operation of their business. They previously managed this database via the terminal/command prompt. SendGrid tasked my team to design and build a proprietary web-based system to manage this database with an easy-to-use GUI.

Project Focus

User Interface Design

Brand Identity

Design Systems

Requirements Elicitation

Deliverables

  • Wireframes
  • System Requirements Specification Document (SRS)
  • High Fidelity Mockups
  • Fully functioning GUI

Approach

Use Case Diagram

Defining use cases for the system is an excellent way to determine essential features & functions

Requirements Elicitation

Defining the requirements for the system provides clear and concise communication between: designer, front end, back end, and project management. These are a few pages from the document

Solution

Browse Bounce Rules

Efficiently browse through the bounce rule database using filter or sort options. Export a single entry or the entire database as CSV

Version Control

The system highlights changes — making them easily identifiable. Thoughtful confirmation modals help prevent user error

Activity Log & Authorization

User authorization provides security and traceability. Management can use the Activity Log to view all activity within the system

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